Remote Support Tool

 

myPCtech Remote Support Tool

If you have already been given your 9-digit support key (via email, phone, or instant message), you can click the GoToAssist® logo below to begin your remote support session.

If you have not been given a 9-digit support key and wish to receive remote support, please call myPCtech at (313) 722-4006 to set up your remote support session.

GoToAssist Express; brought to you by Citrix Online

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Enter your 9-digit support key:

  • GoToAssist® Express; brought to you by GoToAssist® & Citrix® Online
    myPCtech uses this tool to remotely support customer computers. Using end-to-end 128-bit Advanced Encryption Standard (AES) and Secure Sockets Layer (SSL) encryption, GTAE ensures that the data exchanged in all GoToAssist sessions is completely secure. For more information, view GoToAssist Express Technology page